Privacy Policy

We may collect the following types of personal information when you use our contact forms, request information, schedule a call, or engage with our services:

• Contact Information: name, email address, phone number, city or market, and other contact details you choose to provide.
• Inquiry Details: message content, your interest in dual licensing, call requests, and other information submitted through our forms.
• Consent Records: records of your SMS and communication choices, including whether you checked each SMS consent box, the wording shown, the date and time, and the page or form used.
• Scheduling and Program Information: call bookings, call status, reminders, licensing milestones you share with us (such as your NMLS ID or class enrollment), and communication history related to your inquiry.
• Professional Information from Public Sources: publicly available real estate license information, such as license status and license type published by state licensing authorities, and business contact details that agents publish about themselves.
• Usage Data: browser type, IP address (stored in a protected, hashed form for abuse prevention), pages visited, referring pages, and time spent on our site.

• To respond to your inquiries and provide information about Dual Income Agent and dual licensing.
• To schedule, confirm, and remind you about calls with Jay Arbizu, and to follow up on licensing steps you have started.
• To send SMS text messages only if you opted in through an SMS consent checkbox on our forms, and only of the type you agreed to.
• To send marketing communications only if you have separately opted in to receive them.
• To improve our website, forms, scheduling workflows, and services.
• To maintain records of consent, communication preferences, and opt-outs.
• To comply with applicable laws, regulations, and platform or carrier requirements.

SMS Consent & Opt-In

Our forms offer two separate, optional, unchecked SMS consent boxes. By providing your phone number and checking the first box, you agree to receive non-marketing text messages from Dual Income Agent, which may include:

• Responses to the inquiry you submitted
• Scheduling and rescheduling your call with Jay Arbizu
• Call confirmations and reminders
• Follow-ups on licensing steps you have started, such as your NMLS ID or classes
• Customer support and answers to your questions

By checking the second box, you also agree to receive marketing text messages about the Dual Income Agent program, dual-licensing opportunities, licensing classes and events, and related career updates. Consent is not a condition of any purchase or service.

• Message Frequency: message frequency may vary based on your inquiry, call scheduling, and the steps you are taking.
• Data Rates: standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: reply STOP to any text message at any time to cancel. You may receive one final confirmation message.
• Help: reply HELP for assistance, or contact us at jay@dualincomeagent.com or +1 (210) 364-1462.
• No Sharing: your phone number and SMS consent will not be sold, rented, or shared with third parties for their own marketing purposes.

See the full SMS & Communication Consent Disclosure and our Terms & Conditions.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: trusted vendors that help us operate our website, database, scheduling, email and text messaging delivery, and related business operations. They may use your information only to provide those services to us.
• Legal Compliance: when required by law, court order, subpoena, or government authority, or to protect our legal rights.
• Business Transfers: in a merger, acquisition, restructuring, or sale of business assets, your information may be transferred as part of that transaction.

SMS consent and phone numbers collected for SMS purposes are not shared with third parties for their own marketing purposes.

Our website may use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use our content. You can control cookies through your browser settings; disabling them may affect some features.

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to request correction or deletion of your data.
• The right to opt out of marketing communications at any time.
• The right to opt out of SMS messages by replying STOP.
• The right to unsubscribe from emails using the link in any email we send.

To exercise any of these rights, contact us at jay@dualincomeagent.com.

Our website and services are intended for licensed real estate professionals and are not directed to anyone under 18. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will remove it.

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Dual Income Agent (Arbizu and Associates Inc)
• Address: 91 Bluet Ln, San Antonio, TX 78213, USA
• Email: jay@dualincomeagent.com
• Phone: +1 (210) 364-1462
• Website: https://dualincomeagent.com